Cookie Policy
Last updated: January 13, 2025
1. Introduction
This Cookie Policy explains how Clinifix, a healthcare gig work platform, uses cookies and similar tracking technologies on our website and platform. Cookies help us provide you with a secure, personalized experience while maintaining the high standards of data protection required in healthcare environments.
2. What Are Cookies
Cookies are small text files stored on your device when you visit our platform. They help us remember your preferences, maintain your login session, and provide essential security features necessary for a healthcare platform that handles sensitive professional and personal information.
3. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are critical for platform functionality and security:
- Authentication Cookies: Keep healthcare professionals and facilities securely logged in
- Security Cookies: Protect against fraud, unauthorized access, and maintain platform integrity
- Session Management: Maintain your browsing session and prevent data loss during locum applications
- CSRF Protection: Prevent cross-site request forgery attacks on sensitive healthcare data
- Load Balancing: Ensure optimal platform performance for critical healthcare operations
Functional Cookies
These cookies enhance your platform experience:
- Preference Storage: Remember your job search filters, location preferences, and specialization settings
- Language Settings: Store your preferred language for platform interface
- Accessibility Features: Remember accessibility preferences for healthcare professionals with specific needs
- Form Data: Temporarily save application progress to prevent data loss
- Dashboard Customization: Remember your preferred dashboard layout and notification settings
Analytics Cookies (With Consent)
These cookies help us improve our platform for healthcare professionals:
- Usage Analytics: Understand how healthcare professionals navigate and use platform features
- Performance Monitoring: Track platform performance to ensure reliable service for critical healthcare staffing
- Feature Optimization: Analyze which features are most valuable for locum matching
- Error Tracking: Identify and resolve technical issues that could impact healthcare service delivery
Communication Cookies (With Consent)
These cookies support platform communications:
- Notification Preferences: Remember your preferences for job alerts and platform updates
- Message Threading: Maintain conversation context between healthcare professionals and facilities
- Support Chat: Enable customer support functionality for technical assistance
4. Third-Party Services and Cookies
We carefully select third-party services that meet healthcare data protection standards:
Verification Services
- Credential Verification Partners: Secure cookies for verifying healthcare professional licenses and certifications
- Identity Verification: Cookies from trusted identity verification services for platform security
Payment Processing
- Secure Payment Gateways: PCI-compliant cookies for processing locum payments securely
- Fraud Prevention: Cookies from payment processors to detect and prevent fraudulent transactions
Analytics and Monitoring
- Google Analytics: Anonymized analytics cookies to understand platform usage patterns (with consent)
- Performance Monitoring: Cookies from monitoring services to ensure platform reliability
5. Healthcare-Specific Cookie Considerations
Data Sensitivity: We recognize that healthcare platforms handle sensitive professional and personal information. Our cookie implementation includes enhanced security measures to protect this data.
Professional Standards: Cookies are configured to support the professional standards expected in healthcare environments, including secure communication and reliable platform performance.
Regulatory Compliance: Our cookie usage complies with Kenya's Data Protection Act 2019 and healthcare data protection requirements.
6. Managing Your Cookie Preferences
Platform Cookie Settings
You can manage your cookie preferences through your account settings:
- Access cookie preferences in your profile settings
- Choose which optional cookies to accept or reject
- Update your preferences at any time
Browser Settings
You can also control cookies through your browser:
- Block All Cookies: Note that this may prevent platform functionality
- Block Third-Party Cookies: Allow only Clinifix cookies while blocking external services
- Delete Existing Cookies: Clear stored cookies from your device
- Cookie Notifications: Receive alerts when new cookies are set
7. Impact of Disabling Cookies
Disabling certain cookies may affect your platform experience:
Essential Cookies (Cannot be Disabled)
- Platform security and authentication will not function
- You may not be able to access your account or apply for locum positions
- Form submissions and data saving may fail
Optional Cookies
- Functional Cookies: You may need to reset preferences each visit
- Analytics Cookies: Platform improvements may be less targeted to user needs
- Communication Cookies: Notification preferences may not be saved
8. Cookie Retention and Security
Retention Periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Stored for specific periods (typically 30 days to 2 years)
- Security Cookies: Retained as long as necessary for platform security
Security Measures: All cookies are transmitted over secure connections and include appropriate security flags to prevent unauthorized access.
9. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through platform notifications and email updates to registered users.
10. Contact Us
If you have questions about our cookie usage or need assistance with cookie settings, please contact us:
